eith Dunleavy was in the middle of preparing the holiday
dinner last Thanksgiving when his 76-year-old mother
realized that she was in dire need of a refill for her
Parkinson’s medication. Thin-voiced and frail, she
pulled out her smartphone, put the call on speaker,
and explained to the pharmacist
that, though her previous refill
of the expensive drug normally
would have lasted to the end
of the month, her doctor had
tweaked the dosage. She needed
a new prescription much sooner.
Like, today. A national holiday,
with no doctors sitting by the phone eager to answer pharmaceutical questions.
It wasn’t a straightforward ask, but Dunleavy was struck by how much more
di;cult the 25-minute call might have been if not for the powerful but intuitive
platform he knew the pharmacist was using, a platform that could pull up his
mom’s previous scripts, access data from previous treatments, and do a real-time
analysis of potential drug interactions or side e;ects. Dunleavy could visualize
exactly how the pharmacist was navigating the platform. Because he built it.
“I was watching care happen right in front of me, with the dog barking in
the background and kids moving in and out of the kitchen,” he says, “and
it really brought to life this incredibly complex system that needs to work
together to take care of this woman.” And because Dunleavy is almost always
in work mode, he couldn’t help but note a few tweaks he wanted to make to
the next upgrade so that similar scenarios would be even easier in the future.
AY 2018 ; ; ; ; ; ;
Inovalon A nerd-turned-MD is creating algorithms to deliver the overdue digital health care revolution.