tandem with G.I. Bill benefts.
Stephen Scarbrough, a senior analyst
who leads a team of data scientists, had 20
years in the Navy when he met Lienert. He
retired in a snap and joined the outft, which
he describes not as colleagues but as “
teammates” or “family.” Makes sense, as the
company’s frequent parties cater to employees’ full families. Most recently, IntelliGenesis rented out a movie theater for a
private screening of Avengers: Endgame, a
nod to the company’s “catch the bad guys”
mission. That same weekend some employees also participated in a 5k run; others got
tickets to Hersheypark for their families.
The biggest annual bash is the combined
kids’ and adults’ holiday parties. There are
buses full of video games for the kids and a
magician. The adult party has world-class
catering and casino games. “It’s such a fun
party,” Lienert says, that it goes into overtime. “I have to have an afterparty.” She may
have topped herself when, to celebrate the
company’s 10th anniversary, in October 2017,
she few the entire crew, along with spouses
or partners, to Cancún for a long weekend.
Scarbrough says his own kids, who have
grown up while he’s worked there, love the
company’s season tickets to the Philadelphia Flyers and Baltimore Orioles—and
one of his sons, who is studying national
security at Penn State, accepted an internship at the company this summer. But
Scarbrough’s favorite beneft isn’t a beneft
at all. It’s Lienert. “Working with Angie,
I know I’ll never be bored,” he says. “She
brings challenges to us all the time. She
CHRISTINE LAGORIO-CHAFKIN is Inc.’s
D ogs or cats?” Tripleseat CEO Jonathan Morse likes to ask job candidates. If they say cats, he says, “they’re not paying attention.” That’s because half a dozen canines roam the company’s Concord, Massachusetts, offce on any given day. But maybe a candidate who
admits a preference for cats then goes to the defense of felines.
“We like that,” he says.
Tripleseat’s casual interview process is jarring to some can-
didates, but that’s by design: It helps weed out people who aren’t
likely to ft its “party people” culture. The 75-person events-
management-software company hires lots of folks from the
restaurant and hospitality industries. “They’re used to a fast-
paced, open environment,” Morse says. “They’re not used to
sitting in a cubicle and just staring at a screen. If you provided
that environment to them, they wouldn’t last very long.”
As it is, employees do tend to stick: Since the company’s
founding more than a decade ago, only two employees have
left voluntarily. One returned a few months later.
In 2008, Morse, then working for a business software
company, was asked to organize an offsite event at a restaurant.
Things went awry. The reason: The venue manager misplaced the
entire agenda, which existed
only on paper. Morse was
surprised to learn the venue
didn’t have event-planning
software. The few options that
existed, it turned out, weren’t
geared toward smaller outfts.
So he built one.
Today, Tripleseat has more
than 5,000 clients—primarily
restaurants and hotels—in 20
countries. In addition to being
doggy, the company hosts
in-offce wine socials on
Wednesdays and lets all
employees work from home
on Fridays. Once a month, one of the many former-bartender
staffers teaches a course on specialty cocktails at Tripleseat’s fully
stocked bar. The company brings in catered lunch each day, often
from a client eatery.
Morse says that people rarely exploit the easy-going environ-
ment. “They police themselves,” he says. “They take personal
offense if they feel that somebody is taking advantage of the
It’s easy to see why. In May, Tripleseat transported all employees
on an expenses-paid trip to Dublin, which will substitute for the
usual annual excursion to Nantucket. And the company’s two-day-
long holiday parties aren’t to be missed. This year, it was Great
Gatsby–themed, with employees dressing like swanky 1920s party-
goers and bootleggers.
“I’ve worked at other software companies, and it was a lot of
clock watching and meetings—kind of a soul-sucking experience,
to be honest with you,” Morse says. “I didn’t want to have that type
of environment.” Safe to say, that’s been averted. —KEVIN J. RYAN
PARTY IS PART
OF THE JOB
TRIPLESEAT EVENTS-MANAGEMENT SOFTWARE
well as they
Lienert says, won’t
pursue a contract
with a company
she believes isn’t
doing good in